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Customer Help Center

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Frequently asked questions

The Academic Experts is a fast and reliable way for clients to get their academic work done by professional academic writers. Our simple process guarantees high quality and original work to clients, while also maintaining confidentiality.

For clients in need of academic writing services:

Just fill out the order form where you will be asked to describe your project, after which you will then post the job.

Once your order gets completed it will be sent straight to your email.

While placing an order with our company you will be asked to provide such personal information as your


Phone number

Email address

Nevertheless, please note that using our Services is totally confidential and we do not distribute your personal information to any third parties. It is very important for you to know that support team may contact you using only particular phone number(s) stated on our website,

In order to secure our mutual co-operation, please do not communicate with those who introduce themselves as The Academic Experts support staff and reach you from other phone numbers! Moreover, please be aware that our representative will never ask you to provide your credit card information via a phone conversation, as it should be entered strictly during the online payment process while filling out PayPal billing forms.  Our support administrator will send a confirmation letter to your Personal order page whenever your payment is received.

We offer original model papers that can be used legally in a number of ways if properly Cited:

As a source of arguments or ideas for your own research

As a source of additional understanding of the subject

Direct citing

Nonetheless, check your college/university policies, including their definition of plagiarism and paraphrase before using our services.

We cooperate with PayPal so as to ensure safety and speed of your money transfer as this company are renown for its quality in its services. Our online payment method is legally registered and it has completed thousands of money transfer operations for people throughout the years. After receiving the payment in only a couple of minutes, we start working on your order thus giving you a high-quality academic assistance. To learn more you can visit PayPal.

Our professional writing staff consists of writers with various academic degrees, from Masters to Ph. D level writers, arranged in a number of specializations.  To ensure the quality of our service, we carefully examine each writer’s skills set, based on the following parameters:

Academic and professional experience

Results of the writer’s online written English test and writer’s application essay

The score in a particular field of study that the writer has gained, while working for us

Becoming Specific

If you are a returning customer with our company, you have an opportunity to request the writer who has previously completed an order for you. Let us know of your Previous order and we will get you connected.

Can I talk to the writer who will be writing my paper?

You will be able to communicate with the writer by sending messages from your Personal order Management page.  You should also be getting an email notification about every new message received from the writer.  Nevertheless, it is your responsibility to check your personal page directly from time to time in case writer has any questions regarding your order.

All of our papers are written from scratch thus original. We have our own plagiarism detection Software that easily detects any kind of Internet plagiarism. Unlike popular plagiarism detection systems, which are used by Universities, we DO NOT report to any public databases, therefore such checking is safe.

Our company provides a Zero Plagiarism guarantee that ensures your paper to be checked for its uniqueness.

All our academic papers come in the accepted academic format:

1-inch margins on all sides,

275 words per page,

Formatted with 12 point Times New Roman/Arial font,


If you need special formatting for your paper,  please include these requirements in the “Paper instructions” box on the order page.

As soon as the writer completes your paper, you should receive an email with the attached job.

Have more questions?

Whether you have a question about our services, need assistance or just want to talk, we want to hear from you.
Contact our support team. via the live chat