The Technical Writing Process

Read the following scenario:
-As a customer service manager for a local software development company, you want to create a user manual for one of the software applications your company develops. The purpose of the manual is to support your customers in purchasing and using the software.

Describe:
– the three main steps of the technical writing process and how you would use these steps to create the manual mentioned in this scenario.

Explain:
– the objectives of technical writing.

Explain:
– the purpose and sub-steps of each step and how they relate to the manual.