Important!!! Please make sure that this paper is completed by Oriented!!!

Please read the attached two articles discussing Strategic Alignment Maturity and Assessing Business-IT Alignment Maturity, by Jerry Luftman.
Please write research paper (22 to 25 pages), documenting a Strategic Alignment Model for United Parcel Service (UPS) as outlined in the articles. In addition to the Snapshot created with this model, analyze where UPS is with respect to alignment and where it should be make recommendations on how UPS can close the gap in order to improve the value of the IT resource. Use the Sections and Section Numbers as shown in attached document.

Thank you.

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